Little Otters is fully compliant with the General Data Protection Regulations (GDPR). We process personal client data to facilitate the booking and running of our classes. We do not share any data we hold with third parties.
Data Storage and Protection
Your data is stored;
We collect very little information from the viewers’ visits to our website. Absolutely no personal information is collected from visits to our website. The website statistics gathered by our web hosting company records server requests only, for example. the IP address and date of visit. This is similar to every other server on the web.
Our client data is stored in secure locked cabinets. Data we collect from you for the purposes of booking our classes:
Any internal data we hold is stored via secure third-party cloud whose privacy policies are available upon request. Data stored in these applications contains the following information only:
Our mailing lists are stored via secure third-party cloud storage whose privacy policies are available upon request. Data stored in these applications contains the following information only:
We keep the number of communications we send to a minimum, and will only send you information related to the following:
We will not collect data relating to children without the express permission of a parent or legal guardian. In practice, we only collect and retain the following information relating to children:
For existing customers who are attending classes, we store, retain and use your data in order to provide the services agreed in your contract with us.
For new customers, when you first communicate with us our first e mail response requires a reply with an opt in confirmation before we can send you further communications.
For past customers, we may from time to time, send you communications about our products and services which we believe you have a legitimate interest in receiving. You can opt-out of these communications at any time.
We do not hold your data any longer than is necessary to provide you with our services or to comply with applicable law. We would expect to retain, store and use your data for the duration of your child’s baby and pre-school swimming adventure with us. Whilst we do not place a specific timeframe on the retention of our personal data, we periodically review our records and remove, edit, archive or delete data we deem surplus to requirements. Little Otters is also required, by law, to retain financial information relating to our business practices for up to 7 years.
In accordance with the GDPR you have the following rights:
We will not use any personal information obtained via this website, our booking forms, registers or mailing lists for any purpose other than that stated when the information is gathered. We adhere to the terms of the GDPR and the security and value of any information you supply us is taken very seriously. We will not share your information with any third party unless required to do so by legal requirement.